Helpful Information

We’re excited to welcome you to Orchard Alliance Online Access. Here are some helpful tips and tricks.
Feel free to contact us if you need more help.


How-To Videos

Highlight New Features
General Overview

How to Search for New Charities

DAF Grant Process

Accessing Documents


Resource Library

How to Set up Online Access

How to Change a Password and Security Questions

How to Edit Personal Information & Access Electronic Statements

How to Add or Remove an External Bank Account

How to Request a One-Time or Recurring Transaction

Where and How to Utilize Maturity Options for Certificates

How to Request a One-Time Principal-Only Payment

How to Send a Message from the Message Center

Document Center and Statements

View, Edit, and Delete Grants

How to Request a DAF Contribution in Online Access


We Are Here For You!

The Orchard Alliance Customer Care Team. (L-R) Kristen Leonard, Josh Geske, and Hannah Gaona.

Schedule Us

Our BEST Support Option! 15-minute appointments available M-F, 7-4 pm MT. Use the link below to find a time that is convenient for you!

Schedule an Appointment

Contact Us

Toll Free / 833.672.4255
Fax / 719.323.6218
Email / info@orchardalliance.org

Write Us

Orchard Alliance
8595 Explorer Drive
Colorado Springs, CO 80920

All users accessing Church, District, or Ministry Accounts need to be granted permission and will also need to be listed on the ministry’s corporate resolution. If they are NOT listed on the corporate resolution, then they will be required to be added and granted access by a staff member from Orchard Alliance. The user will not have access until we have an updated and signed corporate resolution or Authorized Signer form. Orchard Alliance is not licensed to offer investment advice with respect to its securities, including those for retirement accounts.